HOYA MEMORIA FULL

HOYA MEMORIA FULL

Clear photo provided within 24 hours – You need to send us a clear picture or video of the full plant in issue with its name, explaining what’s going on within 24 hours upon receipt.

It is your responsibility to check the tracking number for delivery, even if courier does not leave a 'pink slip' notifying you they tried to deliver the package. If you miss the delivery and the package is delayed a day or more because of it, we will not accept responsibility for any losses. First delivery attempt - The shipment must be received on the first delivery attempt, or be picked up the day of the first delivery attempt.P.O.Box is not acceptable as the shipping address. The shipment must be sent to the correct delivery address, and not forwarded to another address. Correct address and contact details of recipient - We should have been provided with correct address and contact details including cell number and email.This means that, if your plants arrive dead or too damaged to survive, as a result of any issue that is out of your control, we will offer store credit in the amount of the loss up to the price you paid for the product(s) in issue.Ĭonditions to be met to apply our Live Arrival Guarantee: Every shipment we send by Dragon Courier comes with our 100% Live Arrival Guarantee (subject to conditions below).

Hoya memoria